Return Policy

S Style Return & Refund Policy

S Style offers effortless returns to its customers.

If you are dissatisfied with your purchase, please place a return request via:

Return Policy

  • Returns/exchanges are accepted within 14 days for Casual Wear only.
  • Item should be brought to the shop or picked up (pickup charges apply).
  • Ramadan Collection: Return/exchange within 5 days only due to limited availability.
  • Evening Wear: Return/exchange within 24 hours only.
  • Sale Items: No exchange, no refund.

Please ensure items are returned in their original condition. Returns not meeting the conditions will not be accepted.

Delivery charges are non-refundable.

Return Process

You can return an item by:

Your item will be checked upon receipt. You’ll be notified if your return is approved or denied.

To check eligibility, contact our customer service via:

Return Conditions

  • Items must be in original packaging, unused, unaltered, and in pristine condition.
  • Tags must be attached.
  • Items damaged, used, or returned without tags will not be accepted.
  • Most returns accepted within 3 to 5 days, except evening wear (24 hours only).
  • For Kuwait: Return to shop.
  • International: Use same shipment service as delivery.
  • Return must be from same location it was received.

Damaged Products

If you receive a damaged item, contact us immediately for a full refund.

Delays may result in ineligibility for refund.

Return Shipping

You may:

  • Return the item to our shop
  • Use our pickup service (one-time only – no-show cancels the request)

Repeated Returns

We monitor repeated return behavior. Accounts with frequent returns may be flagged, denied, or deactivated.

Refunds

  • Refunds will be issued to the original payment method.
  • Shipping charges, customs duties, and taxes are non-refundable.
  • Return shipping is at customer’s expense and subject to customs procedures again.
  • Refunds may take up to 14 working days depending on your bank.

For any inquiries, please contact us via WhatsApp at +965 66993244 or email [email protected].